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North Bay airport seeking traveller feedback

Survey results will inform future service needs
Jack Garland Airport in North Bay is seeking feedback from fliers, encouraging them to complete a pair of surveys on service usage. (Supplied photo)

Jack Garland Airport in North Bay is seeking feedback from travellers who use the facility to help shape the services it offers in the future.

The airport is encouraging fliers to complete one of two surveys – one for those in the business, government and academic industries and one for members of the general public – to help understand opportunities for future growth.

“The Jack Garland North Bay Airport (YYB), in collaboration with the consulting firm Explorer Solutions, is creating an air service study that aims to learn more about the habits of local companies/organizations in air travel,” reads a preamble to the survey.

“For the airport, this study will serve to update air service requirement, demand and forecasting to better meet the local needs. To achieve these goals, the airport has prepared an online survey specifically dedicated to businesses, government and academic organizations located in the North Bay region.”

The business survey asks questions relating to travellers’ destinations; the length of their trips; preferred dates and times of departures and returns; and their interest in added-value services such as a restaurant, winter plug-ins, valet parking, and office space and working areas.

Participants have until Jan. 2, 2019 to complete the survey.

Jack Garland Airport has a 10,000-foot runway, modern passenger services, state-of-the-art terminal building, and a thriving aerospace hub providing competitive development opportunities. Passenger flight service is served by Air Canada, Bearskin Airlines and Sunwing.