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PRIVACY POLICY
We care about your privacy. Thank you for your interest.
Laurentian Media Group (LMG) believes in fully disclosing the
methods to which we collect, use and allow you to take control of
your personal information. We also invite you to ask us about our
policies or to let us know how we can better serve your privacy
concerns.
QUESTIONS, COMMENTS, OR SUGGESTIONS?
If you would like to contact us about any element of this policy or
inquire about your personal information, then please direct your
inquiry to:
Email: privacy@northernlife.ca
Mail: Laurentian Media Group
Attn: Privacy Officer
158 Elgin St. S.
Sudbury, ON
P3E 3N5
Phone: 705-673-5667 Please ask for the Laurentian Media Group
privacy officer.
Fax: 705-673-4652 Please address your fax to the Laurentian Media
Group privacy officer.
WHO DOES THIS PRIVACY POLICY
APPLY TO?
This privacy policy applies to all brands,
publications and websites under the Laurentian Media Group banner
including: Northern Life, northernlife.ca, wowsudbury.com,
cbawards.ca, Northern Ontario Business, Northern Ontario Business
Awards Program, Influential Women of Northern Ontario, Sudbury
Mining Solutions Journal, northernontariobusiness.com, noba.ca,
influentialwomen.ca, and sudburyminingsolutions.com.
WHAT IS PERSONAL INFORMATION?
This is information you may have given us
about specifically who you are, such as:
- Name, home mailing address, email
address, user name, password
- Demographic information (such as age and
education)
- Your interests and
preferences
- Transactional information (such as the
history of your purchases or the fact that your name and address
was obtained by us on a contest entry)
Personal Information is collected by us when
you choose to provide it to us when registering for a LMG service,
such as when you choose to subscribe to a magazine, enter a
promotion/contest or choose to receive a newsletter. We may also
receive Personal Information from our business partners and other
third parties, provided that such third parties confirm to us that
you have permitted them to share such information.
WHAT IS NOT CONSIDERED PERSONAL INFORMATION?
Business contact information found on a
typical business card such as: name, title, business address, email
address or telephone number of a business or professional person or
an employee of an organization is not considered Personal
Information.
WHAT IS PERSONAL INFORMATION USED FOR?
We may use your Personal Information for
the following purposes:
i. If you are a customer or member of one of our publications or
websites we need your personal information to provide you with the
LMG services and information you have requested from us. We may
from time to time use your Personal Information to contact you
about changes, enhancements or similar notices related to the
services;
ii. LMG websites will not sell, rent or lease its customer/member
lists to third party. We may however contact you by email on behalf
of external business partners with offers that may be of interest
to you, carefully screened to ensure the company is reputable and
their materials appropriate and not misleading. All our email
communications of this manner will identify us as the sender and
include an "unsubscribe" option from receiving these types of
offers;
iii. From time-to-time our publication may make the list of
customers available to other carefully screened organizations that
want to let you know about a product or service that might interest
you. The material to be sent to you, is reviewed by us before the
names and addresses are released to ensure the company is reputable
and their materials are appropriate and not misleading;
iv. If you enter a contest or other promotion offered on a LMG
website, we may, under the rules of the promotion, use your name
and certain other information to administer the promotion, such as
contacting, announcing and promoting the winners of the
promotion;
v. Your credit card number, debit card number, or banking
information for pre-authorized payments is used only for processing
payments and for presenting you with payment options - not for
marketing purposes.
vi. LMG may also use Personal Information if it has reasonable
grounds to believe the information could be useful when
investigating a contravention of a federal, provincial or foreign
law or in order to protect or defend a legal interest.
IS PERSONAL INFORMATION DISCLOSED TO
OTHERS?
We will only disclose your Personal
Information to third parties:
i. Where you have specifically given us your consent to disclose
your Personal Information for a designated purpose;
ii. From time-to-time our business publications may make their
list of customers available to other carefully screened
organizations that want to let you know about a product or service
that might interest you. The material to be sent to you, is
reviewed by us before the names and addresses are released to
ensure the company is reputable and their materials are appropriate
and not misleading. If you would prefer for us NOT to share your
information, simply inform us by using the contact information
stated at the top of this policy.
iii. Our websites may provide your name and email address to
carefully screened partners for the sole purpose of providing an
extended service or premium news content that we believe will be of
high value to our customers or members. These types of partnerships
DO NOT include the right to send direct promotional or product
offers to you.
iv. Who are acting on our behalf as our agents, suppliers or
service providers, solely to enable us to more efficiently provide
you with the LMG services. Such entities act under strict
contractual controls, requiring them to maintain the
confidentiality of all such Personal Information and to use such
information solely for purposes related to the provision of the LMG
services;
v. As required by law, including by an order of any court,
institution or body with jurisdiction or authority to compel the
production of information, or in order to protect or defend a legal
interest; or
vi. In connection with a LMG corporate re-organization, merger or
amalgamation with another entity, or a sale of all or a substantial
portion of the assets of LMG provided that the Personal Information
disclosed continues to be used for the purposes permitted by this
Privacy Policy by the entity acquiring the information.
HOW IS PERSONAL INFORMATION
STORED?
LMG only stores personal information for a
period that is reasonably necessary to meet the purposes for which
it was collected. Then, we erase or make anonymous any personal
information that is no longer required for a specific
purpose.
HOW CAN I ACCESS MY PERSONAL INFORMATION?
Access and Accuracy of Your
Information
LMG offers its customers and members choices for the collection,
use and sharing of personal information.
If you are a LMG Internet Registered User, you may go to the
Member Profile page of any LMG service to proactively make choices
about the use and sharing of your personal information. You may
choose not to receive marketing material from LMG or from external
third party business partners without the disruption of your
Internet service.
If you are a subscriber of a LMG publication, please contact us by
phone, email, or write us at the address given above and indicate
your preferences in terms of the use of your personal information
or if you would like to confirm we have your correct
information.
In using the Member Profile page, you will be asked to make your
requests while logged into LMG service user account, so that LMG
can associate your preferences with a particular account. This
security safeguard prevents someone else from accessing your
personal information or making choices about the usage and control
of your personal information.
You may also stop the delivery of future promotional e-mail from
LMG by following the specific instructions in the e-mail you
receive. Email communications will always include an identification
of the sender and an "unsubscribe" option.
For those customers or members who are not a LMG Internet
Registered User, upon request, LMG will provide you with access
insofar as possible to any personal information you have given us.
This information may only be referred to by the user related to a
specific profile.
Also, upon request, LMG will: (a) destroy or make anonymous
personal information about you that it keeps in its databanks; (b)
correct any personal information that you state is erroneous; and
(c) allow you to withdraw from mailing lists of future emails
(except for notices of major changes in service) while allowing you
to continue to access its Internet sites. To request a change or a
correction, refer to your profile and reach us through the contact
information given above.
If you receive a mailing from any of the CCMC consumer magazines
and you wish to know the source of your name (i.e. what list it
came from), we will make every reasonable effort to determine the
source and provide you with the information. For this request, or
to confirm that any personal information we may have is correct,
please contact us in writing.
HOW SECURE IS MY PERSONAL INFORMATION?
We make every reasonable effort to protect
against the loss, misuse, and alteration of personal information
under our control. Our security policies are periodically reviewed
and enhanced as necessary.
Only authorized individuals and suppliers have access to customer
information. Where information is sent to a third party for
processing, we make sure, through our contracts with them, that all
customer information is kept secure. We keep your information for
the time we are providing you with a product or service, and for a
reasonable time thereafter in the event that you wish to resume
service.
We operate secure data networks protected by industry standard
firewall and password protection systems. Credit card information
is processed using industry-standard encryption and security. We do
not collect personal information from bulletin boards or forums.
However, we cannot guarantee that personal information voluntarily
disclosed on message boards and discussion groups will not be
collected and used by others, which may result in unsolicited
messages to you from other parties.
CHILDREN AND PERSONAL
INFORMATION
We believe that none of LMG services appeal
directly to children 13 years old or less. Children may visit these
LMG services and provide personal information, which will be
collected, used and disclosed as described in this policy. We
encourage you to talk with your children about communicating with
strangers, disclosing personal information online and using
Internet services safely.
LMG USE OF NON-PERSONAL
INFORMATION
Non-Personal Information is collected or
derived by us in the course of operating the LMG services. For
example, our Web servers may automatically collect Non-Personal
Information which is provided through your browser or stored on a
Cookie or through a Web Beacon when you choose to visit a LMG
service.
In addition to LMG's practices related to IP Addresses, Cookies or
Web Beacons, Non-Personal Information is used generally by LMG to
monitor and improve the operation of the LMG services, to perform
statistical analyses of the collective characteristics and
behaviour of our users, to measure user demographics and interests
regarding specific LMG services, to describe our services to third
parties such as prospective business partners and advertisers and
to analyze how and where best to use our resources. No Personal
Information will be disclosed during these activities.
LMG may also use Non-Personal Information to inform our sponsors
and advertisers as to the performance of a particular sponsorship
(such as a contest) or advertisement. In such case we may disclose
to those third-party sponsors and advertisers the overall aggregate
demographics available regarding, for example who participated in a
contest or who saw and "clicked" onto an advertisement. No Personal
Information will be disclosed to these sponsors and advertisers as
part of this process; only information in an anonymous, aggregate
form will be disclosed.
IP Addresses
An IP Address is the unique number, which is assigned to every
direct Internet access point. Many IP Addresses can generally be
associated with certain Internet service providers or large
organizations. IP Addresses do not contain any Personal
Information. When you, through your browser, request a web page or
similar Internet information from another computer on the Internet,
your browser automatically provides that computer with an IP
address to which it will send the requested information.
LMG and IP Addresses:
i. Whenever you request a LMG service web page or certain other
similar LMG content, your browser automatically provides our
computers with your IP Address, to which our computers will send
the requested information. Each such request is logged by our
computers with information including the IP Address of the computer
that requested the page and is stored by our computers as needed
for the purposes described in this policy;
ii. LMG may use your IP Address to display more appropriate and
relevant content and advertising, such as content and advertising
based on your geographic area. LMG may report aggregate information
derived from IP Addresses to its advertisers and partners. For
example, LMG may report to its advertisers the estimated total
number of users accessing a particular LMG Site from a specific
province;
iii. LMG may use your IP Address to facilitate the diagnoses and
remedy of a technical problem reported by you or our technical
team.
Cookies and Web Beacons
LMG uses "cookies" to help personalize your online experience. A
cookie is a text file that is placed on your hard disk by a Web
page server. Cookies cannot be used to run programs, deliver
viruses to your computer, search your computer for other
information or transmit any information to anyone. Cookies are
uniquely assigned to you, and can only be read by a web server in
the domain that issued the cookie to you. The cookie identifies
your browser and will NOT let a website know any personal
information about you, such as your name and address.
LMG may use cookies to:
i. Monitor website usage and improve the operation and performance
of the LMG services and to make our LMG services easier and more
convenient to use. For example, cookies help us remember who you
are through your browser settings so that we can offer and provide
more personalized services (e.g. language preference). Cookies also
allow us to save passwords and preferences for you so that you will
not have to re-enter them the next time you visit a LMG
Service;
ii. Measure aggregate user traffic and demographic statistics
related to the LMG services and advertisements (e.g. number of
users, average time spent, average age and similar statistics).
This information helps us to better understand when to update,
change or offer new services and provides us with details as to the
performance of third party advertisements and content. This
information may be reported, in aggregate form only, to our current
and prospective sponsors, advertisers and business partners. No
Personal Information will be disclosed in such reports;
iii. Displaying advertisements. LMG and third party advertising
providers used by LMG may use cookies when serving
advertisements.
Cookies are used on many major websites. Most browsers are
initially set up to accept cookies. If you prefer, you can reset
your browser either to notify you when you have received a cookie,
or to refuse to accept cookies. You should understand that while
LMG does not require you to use cookies, certain LMG services will
not function properly if you set your browser to not accept
cookies.
Certain LMG services may contain electronic images or tagging code
known as Web beacons - sometimes called single-pixel gifs or
JavaScript tags - that allow LMG to count users who have visited
those pages and to deliver co-branded services. Web beacons are not
used to access your Personal Information; they are a technique used
to compile aggregated statistics about LMG Service usage. Web
beacons collect only a limited set of information including a
cookie number, time and date of a page view, and a description of
the page on which the Web beacon resides. Certain LMG service web
pages may also contain Web beacons placed there by our advertising
partners to help LMG determine the effectiveness of our Internet
advertising campaigns.
LINKS
LMG's sites contain hyperlinks to Internet
sites managed by third parties. These links are for your
convenience only. When you click onto one of these links you are
moving to another website. Please note that LMG does not have any
control over third party Internet sites and the fact that such
sites have links to LMG's sites does not incur LMG's liability in
any way whatsoever. Consequently, any personal information you
provide on third party sites will be subject to these other sites'
policies and procedures. LMG cannot be held liable at any time for
any abuses, which may result. We encourage you to carefully read
the privacy policies and procedures related to personal information
of these other sites.
WHAT HAPPENS IF THERE ARE CHANGES IN THE
PRIVACY POLICY?
LMG will occasionally update the Privacy
Policy to reflect company and customer feedback. When LMG posts
changes to this policy, it will be immediately reflected on all LMG
sites. If there are material changes to this policy or in how LMG
will use your personal information, LMG will prominently post such
changes prior to implementing the change. LMG encourages you to
periodically review this policy to be informed of how LMG is
protecting your information.
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