More than 150 jobs will be up for grabs in Sault Ste. Marie when Agero Inc. conducts a hiring blitz in 2015.
In a news release, the company said it requires more people because of increasing demand for its roadside assistance services. The Massachusetts-headquartered company provides safety, security and information services, including roadside assistance, consumer affairs and claims management services.
Its Sault Ste. Marie call centre currently employs 450 people and has operated in the city for a decade.
Agero said it will provide extensive training to successful hires.
“The key to delivering consistent quality has been investing in our personnel, and our success in that is proven by our roster of long-term clients as well as our seven-plus-year average history of associate tenure,” said Brian O’Shaughnessy, director of the contact centre, in the release.
“We’re looking forward to expanding our world-class team of response associates in Sault Ste. Marie this year to support the needs of our growing customer base.”
The Sault Ste. Marie facility is one of five regional Agero contact centers providing roadside assistance services to more than 75 million drivers throughout North America. The contact centre deals strictly with incoming calls from vehicle owners, acting on behalf of vehicle manufacturers and insurance providers that offer roadside assistance through Agero as part of their service packages.
